My career traces an arc from managing high-stakes hospitality environments to designing governance-first AI architectures. The thread connecting them: accountability, systems thinking, and making operations trustworthy.

Each role below reflects a stage in that journey — from ground-level operations to technical system design.

Quest Serviced Apartments (Southbank)

Executive Housekeeping Manager November 2021 — February 2026

Executive Housekeeping Manager managing 144 bedrooms across 27 floors

hospitalityoperationsteam-leadershipbudgetingprocess-design

Pacific Rim Thai Restaurant

Restaurant Manager March 2020 — January 2022

Restaurant Manager during the COVID-19 pandemic

managementoperationsfood-safetyrecruitmentbudgeting